FAQ

We are proud of our products and stand behind them 100%. That being said, not every scent or every product is for everyone.

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We're happy to offer free returns and/or exchanges within 30 days of your order for a full refund or exchange of equal or lesser value.

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Returns made after 30 days from the order date will receive either a partial refund or a store coupon.

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Please contact us before making a return.

You should receive an email confirmation once the order ships from our warehouse. Domestic orders should include tracking information, including the tracking URL for you to easily reference. International orders will only have tracking information if you opted for Tracked & Signed Shipping. You may also reach out to info@beardtherapyllc.org for more questions regarding the status of your order.

After you place an order with us, please allow 1-3 business days for us to ship your order.

Keep in mind that during the holiday season this may give a slower turn around for orders to ship & we will work hard to get orders out as soon as we possibly can.

Beard Therapy LLC accepts Visa, MasterCard, American Express, and Discover. We also accept Beard Therapy LLC Gift Cards, Shopify Pay, Google Pay, and PayPal.